GCSC Ticketing System

Global Navigation Tabs – Left Side

A. Account – You can view your user information like user settings, notification settings, personal files, and ePortfolios. 

1. Settings – Right side of the screen - Add additional email addresses or text contact

*Important - star the email address you want to be primary.

2. Files - User files include profile pictures, uploaded assignment submissions, and other files uploaded to your personal Canvas file storage area. Each user has 5 MB of storage space in Canvas. 



                    1) Shows all folders for quick navigation. Some folders may be housed within other folders. To expand all folders, click the arrows next to the folder name.
                    2) When you click the name of a folder, all contents within the folder you are viewing display in the right panel. You can also click folder names in the right panel to view folder                                    content.

                    1) View the name of the file.

                    2) Date the file was created.
                    3) Date the file was modified.
                    4) Name of the person who modified the file.
                    5) Size of the file.
                    6) Published status for your files.

                    1) Search files by name.
                    2) Add a new folder to Files to store files. Folders can also house other folders.

                    3) Upload a file to Files.
                    4) Change the state of the file. Files can be published, unpublished, or include a restricted status.

                    1) Preview the file.

                    2) Restrict access to the file.

                    3) Download the file.

                    4) Move the file.

                    5) Delete the file.

                    6) File's options menu.

3. Notifications – you set this for your own account.  Each set notification setting will automatically apply to all of your courses. However, if you manage notification settings for a single course, notifications for that course must continue to be managed in the course. Unregistered contact methods will appear in notification settings but will not receive notifications until you confirm the registration.

                    1) Account Option - Clicking on this option displays a banner to select account or any individual course to apply notification settings.
                    4) A banner displays when daily and weekly messages are delivered. 
                    6) Account-level notification types
                    7) Listed contact methods

B. Dashboard – the first thing you see when you log in to Canvas and shows an overview of all activity.  The Dashboard will help you see what is happening in all your courses and allows you to figure out what to do next. Depending on your institution, your Dashboard may default to one of three views: Card View, List View, or Recent Activity View. To open Dashboard List View, click the Options icon [1] and select the List View option [2].

1. Card View



                    1) overview of course information including the course name, course code, and term
                    2) Each card can include up to four tabs, which represent the four main Canvas features for student course activity: Assignments, Announcements, Discussions, and Files.
                    3) An unread icon on the Discussions or Announcements tab indicates that there is a new discussion or announcement in the course [3]. The number in the icon indicates the                                    number of new items.

2. On the Sidebar – there are three sections

1) To Do – shows up to seven items with due dates or event dates in the upcoming weeks, including ungraded quizzes, assignments that do not require a Canvas submission, and course announcements [1]. Each item in the To Do list displays the assignment name, the course name, the number of points, and the due date for the assignment. Once the due date has passed, items remain in this section for four weeks.

2) Coming Up – shows assignments and events coming due in the next 7 days

3) Recent Feedback – shows assignments with feedback from your instructor during the last four weeks

Note:  To return to the Dashboard at any time, click on the GCSC logo in the Global Navigation

Bar

C. Courses – Click on “Courses” – A list of all your courses will show up.  Below that will be “All Courses”.  Courses must be “starred” to show up here.

• If you click on “All Courses” – there will be a listing of all your courses.  Any course you want to show up on the Course Drop Down Bar must be starred.  If it is not starred, the star will be greyed out.
• Courses available to you will be in blue text. Courses within the current term dates but not yet available to you are in gray text and include an “unpublished” note or tag.
• Courses are always listed alphabetically
• Click on the course you want and it takes you to the course home page which is set by the instructor.

 Courses are organized into All Courses [1], Past Enrollments [2], Future Enrollments [3], and Groups [4]           

                    1) Active courses that are available to you are listed in blue text.
                    2) Courses that are within the current term dates but are not yet available are listed in black text.

                    3) View any nickname that you have created for the courses.
                    4) Term date for the course. 
                    5) Enrollment status of the course whether you are a student or teacher.
                    6) Mark courses as favorites. 

D. Groups - If you are enrolled in Groups, you can view your groups in the Groups link [1]. A menu will expand and display all groups in current courses where you are enrolled.

To view a group, click the name of the group [2]. To view all your groups, click the All Groups link [3].

E. Calendar – can view everything to do for all courses in one place by week or month. Month view is the default. The calendar also includes access to the Scheduler, which is an optional scheduling tool in Canvas.

ü Can add a new event by clicking on the + sign

ü Can edit an event by clicking on the event

ü Undated items are listed on the right

ü There are different icons for different items, such as assignment, discussion, quiz, etc.  Notice once you complete an item it is marked through on the calendar.

F. Inbox – where all new notifications will show, based on your notification preferences. Conversations is the Canvas messaging system where you can communicate with other users in your courses. The number of new messages are shown as part of the Inbox icon.

                    1) Filter message by course or group

                    2) Filter message by Inbox, Unread, Starred, Sent, Archived, and Submission Comments.
                    3) Search by user field

                    4) Compose a message

                    1) Replay to a conversation
                    2) Reply-all to a conversation
                    3) Archive a conversation 
                    4) Delete a conversation 
                    5) You can also use the More Options icon to forward, mark a conversation as read or unread, and star conversations. 

G. History - To view your recent Canvas course page view history, click the History link. Recent History displays up to three weeks of your Canvas course page view history.

H. Help – search the Canvas Guides, videos, FAQ’s, chat with Canvas support, report a problem, GCSC Library, Canvas support hotline

For additional information about how to use Canvas, Please Click Here Canvas Support.