GCSC Ticketing System

User Self Service – I can’t remember my password and need to change it.

On the https://www.gulfcoast.edu/ website, click myGCSC in the top right corner to access the login menu.

• If this is your first time logging into your myGCSC account, please refer to the myGCSC First Time Login guide.

1. Enter your username

• For Students: the username will be your Student A#. 
• For Employees: the username will be your Employee ThirdParty ID.

2. Your initial Password is your six digit birthday (MMDDYY)

• *NOTE: June 16, 1984 would be 061684
• *NOTE: For employees, the password will be set by Technical Support.
• If you have never logged in and set up your security questions, you will not be able to use the User Self Service.
• For password assistance, please call the GCSC Help Desk at 850-913-3303

3. Password Reset

*NOTE: This feature can ONLY be used if you have setup your security questions and have the correct phone number setup for the One-Time Passcodes. If you have not set your account up, please call the GCSC Help Desk at 850-913-3303

• Select the User Self Service button
• Add your User ID and select Reset Forgotten Password. Click Continue
• Answer 3 security questions and click continue.
• You will be sent a One-Time Passcode as a text message to the phone you have listed. If this is the wrong number listed, please call the Help Desk at 850-913-3303
• Once you enter the passcode, create your new password. Click Continue.
• Password Reset Successfully. Click Try to continue logging in.

User Self Service

Security Questions

One-Time Passcode

Identity Verified

Password Reset Successfully