The GCSC End Users Guide is to help bring you up to date with the current work order system. (attached below)

Take some time to review any area of the document that peaks your interest.

If you’d like to find out more about one of the features or have other questions, Fresh Service has us covered. 

Here is a  resource to make our support experience even better.

Freshservice Knowledge Base and Community Forum  

Of course our Technical Support desk is always here to answer any questions that you may have.

So feel free to submit a ticket regarding your concern or question or call 850-913-3303.